For Paul, a life long passion for fine jewellery and decades of work in the industry gave birth to Paul Mara Jewellers in 1987. Paul’s passion for jewellery and commitment to exceptional customer service was instilled in his daughters Marsha and Lori at an early age. Now they, along with their husband’s Douglas and Robert, continue the tradition of offering their client’s excellence in customer service, product selection, custom design and professional knowledge. We continue to do business one way. We believe in treating every customer the way they should be treated. That’s how we’ve done it for 30 years. We want to thank our customers for making it possible to be a family business in a very corporate environment. Being family owned not only means something - it means everything.
INDUSTRY MEMBERSHIPS
Code of Ethics
Paul Mara Jewellers is a long-standing member of the Canadian Jewellers Association. As a member we are committted to the highest industry ethics and social responsibility, and:
• Maintain the highest level of personal integrity, honesty and business ethics
• Comply with all laws and government regulations as they apply to the Canadian jewellery and watch industry
• Provide quality products and services
• Follow business practices that do not mislead or deceive clients
• Provide knowledgeable and competent expertise, and undertake to maintain current professional education and training
• Accurately describe the true quality, nature and authenticity of products offered for sale
• Care for the property of consumers with prudence and respect
• Establish and fulfill a reasonable guarantee and/or service policy regarding products and services and clearly communicate this to clients
• Hold in strict confidence all information regarding customers
• Refrain from all forms of copyright and trademark infringement
• Support international best business practices with respect to the environment
• Support the fair treatment, well being and dignity of individuals in all levels of the jewellery industry, both domestically and internationally
OTHER MEMBERSHIPS
